BrewPass — RFID Support
A brand of Urban Beverages

BrewPass recharge & card issues

Use this form for BrewPass recharge requests, recharge not reflected, RFID card not working, or balance-related issues.

Tracked via ticket Attach recharge proof if applicable
Common issues
  1. Recharge done but balance not updated
  2. Card tap not detected / invalid card
  3. Wrong card mapped / user details correction
  4. Recharge request (manual top-up)
What to keep ready
  1. BrewPass Card Number (printed / written)
  2. Mobile number used
  3. Recharge amount & date/time
  4. Screenshot/proof (if available)
Tip: If this is a kiosk dispense/refund issue, use the QR on the kiosk instead.
Submit BrewPass request

Fill the form below. Our team will verify and respond with next steps.